Shipping & Delivery
Items will be shipped from Croatia as certified (registered) airmail (with tracking number),within 5-10 business days depending on the volume of work at the moment.
TRACKING INFORMATION:
The vast majority of post offices (USPS, Royal mail, etc) offer text and/or email updates regarding your shipment. You just need to register on the post office tracking page.
I advise you to use it, the postmen are unfortunately not very reliable.
IMPORTANT:
Registered Post International has no tracking capabilities in some countries (e.g. Australia, Canada)
* Worldwide shipping fee is 8-14 USD for single item up to about 17 USD for 2-3 item combined postage.
* CANADA, AUSTRALIA, UAE - for ordered two or more items shipment will be sent as Insured with tracking, about $26.
Items are sent in Poly Mailers.
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Approximate delivery time will vary according to your location. It shouldn’t take longer than 3-10 business days if shipped to Europe; 7-20 business days if shipped to US, Canada and rest of the world, though in some rare cases it may take a little longer.
Custom duties and taxes are not included in price of the items or shipping. You are responsible for any and all customs/brokerage fees that may be incurred. These charges are unique to your country and are out of our control.
Please note: Once the packages leave my shop, I have no more control over its delivery. I can trace a package that you believe has gone missing, but only after 30 days.
IMPORTANT:
...
Approximate delivery time will vary according to your location. It shouldn’t take longer than 3-10 business days if shipped to Europe; 7-20 business days if shipped to US, Canada and rest of the world, though in some rare cases it may take a little longer.
Custom duties and taxes are not included in price of the items or shipping. You are responsible for any and all customs/brokerage fees that may be incurred. These charges are unique to your country and are out of our control.
Please note: Once the packages leave my shop, I have no more control over its delivery. I can trace a package that you believe has gone missing, but only after 30 days.
IMPORTANT:
Registered Post International has no tracking capabilities in some countries (e.g. Australia, Canada)
LOST PACKAGES: Four weeks for delivery is not unusual for International mail. If your package doesn't arrive within 4 weeks I'll initiate a Claim procedure (Croatian post search for packages). The procedure will be completed within no more than 30 days of the procedure initiation date. The procedure is mostly successful and you'll receive your package. If the package is declared lost I'll refund your order.
RETURNED PACKAGES:
Package that are returned by the shipper for any reason including but not limited to failure to pick up, address problems, or inability to deliver will be held for 10 days. During that time I will attempt to contact the buyer via email address connected to the account. After 14 days without response the item will be returned to stock and no refund will be issued.
*If the buyer wishes the package to be reshipped an additional shipping fee will be invoiced via Pay Pal. Reshipment will take place only after the invoice is paid.